Support

Advising

Delivering the best products and proprietary software is only the beginning of what we can do for you…  

With over twenty years of experience providing film solutions to auto dealerships, we know how to make your programs hum. We can help you simplify and streamline your procedures in order to minimize disruptions and increase efficiency.  We can even help your sales staff understand the features and benefits so they can offer our products with complete confidence.

Change

We know change can be hard and implementing new programs can be frustrating.  If you partner with us, we will be there every step of the way, ensuring a smooth implementation.  From initial training to quarterly audits, we will do everything possible to ensure the success of your film program.  It’s what we enjoy and we take great pride in the success of our partners.

 

Warranties

Nothing makes a car buyer happier than knowing that something is worry-free. He counts on you to be there for him no matter what he might encounter. That’s why a DigiCut Warranty is such a strong selling tool.

CheetahTint is designed for optimum performance and durability, with a commitment to quality that is the foundation for the warranty coverage provided. CheetahTint and the Window Film Installer (referred to as “Seller”) warrant that as long as you own your vehicle, CheetahTint Performance Series, Ceramic IR70 and Ceramic IR90 Automotive Window Films will:

  • Maintain solar reflective properties without cracking or crazing
  • Maintain adhesion without blistering, bubbling or delaminating from the glass
  • Maintain film’s color

DigiShield is available with best-in-the-industry warranty offerings and is managed through DigiCut’s national network of installation partners. 

DigiCut warrants professionally sold and installed paint protection products from yellowing, cracking or peeling.

Help Desk

If you need help, you can rest assured that DigiCut has your back.

Our bilingual support team is available to help with troubleshooting. 

Specialists in both Roland and Graphtec plotters, our staff is here to keep you up and running.

Subscription Cancellation

When canceling a subscription, whether it’s a monthly or annual plan, all future charges associated with future billing periods will be canceled. You may notify us of your intent to cancel at any time; your cancellation will become effective at the end of your current billing period, be it monthly or annually. Please note that you will not receive a refund; however, your subscription access and/or delivery and accompanying subscriber benefits will continue for the remainder of the current billing period, whether it’s a month or a year.